Reference

How goldenmatka Handles Your Personal Data

At goldenmatka, we want you to know exactly what information we collect when you open an account, how we use it, and what choices you have at every…

Data collected only as neededNo sharing without your knowledgeUPI, Paytm, PhonePe transactions securedRight to request deletionIndia-specific compliance

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What We Collect and Why We Collect It

goldenmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on goldenmatka, we collect the information you provide directly — your name, email address, mobile number, and the payment method details you use to fund your account, such as your linked UPI handle, Paytm wallet reference, or PhonePe number. We also

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collect technical data your device sends automatically: IP address, browser type, and session timestamps. This data is used to verify your identity, process withdrawals, detect unauthorised access attempts, and personalise the account experience you see when you log in. We do not sell your personal data
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to third parties. Sharing with service partners — payment processors, fraud-detection providers — happens only under strict data-processing agreements that bind them to the same care standards we apply internally. Your payment-method data is tokenised; we never store raw card or bank details on our servers.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about this policy, want to know what data we hold on your account, or wish to submit a deletion request, our…

HOW WE PROTECT YOU

Our Approach to Data Security and Retention

Security is not a background setting here — it is built into how data moves through every part of the platform.

Cookie Policy

We use functional cookies to keep you logged in and analytics cookies to see which parts of the account flow…

Account Security

Two-factor authentication is available on your goldenmatka account.

Data Retention Windows

Active account data is retained for the life of your account plus the period mandated by applicable Indian regulations.

Third-Party Processors

Payment processors handling your UPI, Paytm, and PhonePe transactions are bound by data-processing agreements.

Your Right to Access

You may request a summary of the personal data we hold about your account at any time.

Policy Updates

When we update this Privacy Policy, we notify you via the email address on your account before the changes take…

Answers to Frequent Data and Privacy Queries

Below you will find direct answers to the questions we hear most often about how goldenmatka handles personal data, what rights you hold over that data, and how to act on those rights. If your question is not covered here, our privacy desk is the fastest route to a specific answer.

We collect your name, email address, mobile number, and any payment-method identifiers you provide — such as your UPI handle or Paytm wallet reference. We also log technical data like your IP address and session timestamps for security purposes.

We share data only with service partners — payment processors, fraud-detection providers — who are contractually required to protect it. We do not sell your personal data to advertisers or unrelated third parties under any circumstance.

Submit a data-access request through our Help Centre form or email our privacy desk with your account ID. We will compile and deliver a readable summary of your personal data record within 30 days of verifying your identity.

Yes. Send a deletion request to our privacy desk. Where no legal or regulatory obligation requires us to retain a record, we will delete your data from live systems and anonymise any retained analytics within the timeframe stated in our response.

We retain account records for the period required under applicable Indian financial regulations following account closure. Once that mandatory window expires, records are purged from production databases on a scheduled deletion cycle.

We use functional cookies for session management and analytics cookies to understand account-flow behaviour. You can disable non-essential cookies via your browser settings at any time; this will not prevent you from accessing your account.

Reach our privacy desk by email or through the in-account live chat, selecting the Privacy topic. We acknowledge complaints within 48 hours. If you remain unsatisfied, you may escalate to the relevant Indian data-protection authority.

How goldenmatka Handles Your Personal Data

Contact Us About Your Privacy Rights

Our Approach to Data Security and Retention

Cookie Policy

Account Security

Data Retention Windows

Third-Party Processors

Your Right to Access

Policy Updates

Answers to Frequent Data and Privacy Queries

01 What personal data does goldenmatka collect when I open an account?

02 Does goldenmatka share my data with other companies?

03 How can I request a copy of the data goldenmatka holds about me?

04 Can I ask goldenmatka to delete my personal data?

05 How long does goldenmatka keep my account data after I close my account?

06 What cookies does goldenmatka use and how do I control them?

07 Who do I contact if I believe my privacy rights have been violated?

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